V3 Outsourcing Solutions, an international BPO, was founded in July 2013 by Mr. Pankaj Pandey in the “city of joy” Kolkata, India. From a close-knit team of just 12 to a dynamic workforce of 500+ skilled professionals and from a handful of clients to over 150 satisfied partners worldwide, V3 Outsourcing has built a proven track record of sustained growth and trust.
With four strategically located delivery centres in India, including three in Kolkata and one in Noida, V3OS has successfully extended its global presence through registered business operations in Australia, the United Kingdom and the United States. We are certified by the British Standards Institution (BSI) for ISO 9001 (Quality Management), ISO 27001 (Information Security) & ISO 27701 (Privacy Information) . We completed our SOC 2 and PCI DSS compliance audits in 2024.
V3OS offers an experienced workforce & secured infrastructure for offshore outsourcing of front-end operations, back-office services, voice & non-voice support etc. Starting with dedicated staff for virtual assistance, customer service, inbound support, logistics helpdesk, back-office support to offering outbound activities like verification calls, welcome calls, follow-up calls, reminder calls etc, V3 Outsourcing offers compliant services with substantial cost savings.
India boasts a vast pool of educated and skilled professionals, particularly in I.T., BPO, Accounting and other customer service-related areas. The large population of a diverse workforce covers various skills and specialties, allowing companies to find expertise suited to their specific needs.
India offers competitive labour costs compared to Western countries, allowing businesses to achieve substantial cost savings without compromising service quality. Additionally, outsourcing to India helps reduce infrastructure, training and administrative expenses, as these are managed by the outsourcing partner.
Indian professionals are well-versed in global business practices & standards, enabling them to consistently meet global clients’ expectations. Their adaptability and willingness to align with diverse business cultures & requirements make them strong partners for global organisations.
